We are only now coming to terms with how common trauma really is; a landmark Kaiser study that surveyed patients receiving physicals found that almost two-thirds had experienced at least one form of abuse, neglect, or other trauma as a child. Though originating in the fields of health and social services, trauma-informed care is a framework that holds great promise for application to library work.
During this workshop, Rebecca Tolley, author of A Trauma-Informed Approach to Library Services (ALA Editions, 2020), introduces the trauma informed framework and discusses the different types of trauma, how trauma may manifest, and how we can respond in our library spaces, as well as how we can alter our policies, procedures, spaces, collections, and services to align with the framework.
After participating in in this webinar, learners will:
- Understand the six pillars of trauma informed care.
- Understand how to recognize signs of trauma and ways to respond to trauma and crisis in library spaces.
- Understand the potential that the trauma-informed/trauma-responsive framework promises for your community.
- Understand a framework for applying the 6 pillars to your policies, procedures, spaces, collections, and services.
Rebecca Tolley is a professor and librarian at East Tennessee State University. She coordinates the Sherrod Library’s research consultation service. She speaks and publishes on topics such as organizational culture, customer service, and cultivating empathy in library workers. She co-edited Generation X Librarian: Essays on Leadership, Technology, Pop Culture, Social Responsibility and Professional Identity (2011) and Mentoring in Librarianship: Essays on Working with Adults and Students to Further the Profession (2011). Her writing has appeared in anthologies, several library journals, and numerous reference works.
This event will be hosted in Zoom. Automatic captions will be enabled for this event. This event will be recorded, and registrants will receive access to the recording within a day after the event ends.
If you have questions or requests regarding accessibility, contact us at ce@ala.org or at 312-280-5100.
