Individuals visit our library websites for content, so it’s important to ensure our content is clear, concise, and created with our users’ needs in mind. Our content should help users quickly and easily complete tasks and get the answers to their questions on the first try.
In this workshop, user-experience librarian Rebecca Blakiston teaches you how people read on the web and how you can harness that knowledge to improve your web content. You’ll learn how to focus on key messages, use active and authentic voice, remove unnecessary words, write meaningful titles and headings, use parallelism, format text for readability, and more.
By participating in this event, you'll learn how to:
- Enhance your website content for clarity
- Organize your content by focusing on what matters most to your users
- Utilize headings, lists, and tables to support skimming
- Use active, authentic, human-centered language
